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Do
you deliver locally?
Local Delivery available in the Miami - Fort Lauderdale
- Hollywood, Florida Area for a charge of $5.00 ~ $20.00
(according to distance).
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What method of shipping do you use?
Online orders are automatically charged with UPS Ground
shipping rates. This cost covers any local area delivery
charges.
Additional UPS shipping services (Ground, 3-Day Select,
2nd Day Air & Next Day Air) available for Nationwide
U.S.A. delivery.
Only Air services are available to Alaska & Hawaii.
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What guarantee on the merchandise do you give?
Candywheel
guarantees the quality and freshness on our merchandise at the time it
leaves our premises. After that time due to shipping time, handling,
and time of year, we cannot assume the condition or quality that the
merchandise or its containers arrive in.
Some
variations of merchandise colors is possible. If color is a
priority, please verify stock beforehand.
Due to type the type of merchandise we sell, policy dictates
no returns.
We will at
our own discretion replace, credit or adjust any order as we see fit.
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What precautions as to the weather should I know of?
Shipping chocolate products via UPS Ground should be
avoided in the warmer months of the year. We suggest UPS
2nd Day Air or better to avoid the possibility of
melting and/or spoilage.
Candy although better equipped for spring/summer
shipping should be done in a timely manner due to the
possibility of large temperature variations.
We
cannot guarantee chocolate sent via Ground as it may
take up to seven business days for delivery.
Please feel free to contact us if you have any questions
or concerns.
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